Privacy Policy
We take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you visit our website or stay with us.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, and payment details when making a booking or enquiry. We also collect standard web log information such as your IP address, browser type, and pages visited.
2. How We Use Your Information
We use your information to process bookings, respond to enquiries, provide customer service, and improve our website and services. With your consent, we may also send you promotional communications about special offers and events.
3. Data Protection
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Your payment information is processed securely through our payment providers and is never stored on our servers.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
5. Your Rights
You have the right to access, correct, or delete your personal information. You may also object to processing or request that we restrict how we use your data. To exercise these rights, please contact us using the details below.
6. Cookies
Our website uses cookies to enhance your browsing experience. You can set your browser to refuse all or some browser cookies, but this may affect your ability to use certain features of our website.
7. Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us at enquiry@dragoninncrickhowell.com or call 01873 810362.
Last updated: May 2026